Important Information
If you still have questions please contact us.
The office will be closed for check ins and check outs for the dates listed below to ensure efficiency in caring for the dogs so that our wonderful employees can manage these holidays much easier. Of course, we are here every day to take care of the dogs!
January 1st- New Years Day: CLOSED
January 20th- Martin Luther King Day: Open 3-6PM ONLY
February 17th- Presidents Day: Open 3-6PM ONLY
April 18th - Good Friday: Open 3-6PM ONLY
April 20th- Easter: CLOSED
May 26th- Memorial Day: Open 3-6PM ONLY
July 4th- Independence Day: CLOSED
September 1st- Labor Day: Open 3-6PM ONLY
November 11- Veterans Day: Open 3-6PM ONLY
November 28th, 2024- Thanksgiving Day: CLOSED
November 27th, 2025- Thanksgiving Day: CLOSED
November 29th, 2024- Black Friday: CLOSED
November 28th, 2025- Black Friday: CLOSED
December 24th- Christmas Eve: CLOSED
December 25th- Christmas Day: CLOSED
December 31st- New Years Eve: CLOSED
A $48 non-refundable, non-transferable deposit is required to make any boarding reservation. $48 will be applied to payment made at time of check out.
Baths can be added to any stay. Bathing prices vary depending upon your pet's weight. Kennel managers will determine which price range your dog falls under.
Price ranges are as follows:
Small Dogs: $25-$30
Medium Dogs: $30-35
Large Dogs: $35-40
Extra Large Dogs: $40-$45.
We do not have any breed restrictions. We are unable to accept dogs that show aggression toward our staff. For this reason, if you have never boarded with us before we recommend a day of daycare before leaving your pet for an extended period of time.
If this is over a holiday period, you will only be able to pick up during open days/hours. We do not allow after hours pick up. Please contact the office if you are unable to pick up on your scheduled check out date so we can modify your booking! In the event we are full the following day, you or your emergency contact will be notified for pick up. If we are unable to get ahold of you or your emergency contact and have no room available to board your dog in a kennel, your dog may have to be crated overnight and a $50 no contact fee will be added to your bill, per day. It is important to ensure we have room to board in a run for the extended days you need.
We will seek veterinary care. We use a mobile vet that comes to us or if unavailable, the closest available vet. If needed we will contact your designated veterinarian, however, we will only visit vet clinics within a ten-mile radius. All costs will be payable by the owner upon their return. If we can get in touch with you, we will have the veterinarian contact you so that you can speak directly to them to make your own medical decisions and payments. Our employees will try to contact the owner and/or the emergency contact listed so be sure your contact and vet information is up to date on the customer portal.
We recommend booking at least two weeks prior to your drop off date. This will allow enough time for us to receive updated vaccine records if needed. For holidays, we advise booking 1 month ahead to ensure we have availability. Of course, we accept last minute reservations if we have openings!
We do not allow pick-up after hours.
We ask that you arrive 15 minutes before closing when picking up or dropping off. It takes time to ensure your dog has been cared for before we leave.
If you arrive less than 5 minutes before closing, you will be charged a one-time fee of $10. This pays our employees for the extra time they will spend after hours.